E-commerce Software, Shopping Cart Software


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QuickEStore Shopping Cart Software FAQ
Download Readme.doc
Screenshots


I would like to accept credit card payments. Is that built in to QuickEStore? What do I do?

We hear this question a lot. No ... buying QuickEStore does not automatically enable you to accept credit cards. It's a little bit more complicated than that, but not much. You simply need a "Merchant Account". These are easier to get than many people think. We at QuickEStore represent several of the most popular merchant account providers. If you would like to accept credit cards, we recommend Card Service International or AuthorizeNet. Either of these companies can provide you with BOTH a merchant account (so you can accept credit cards) and an Internet Payment Gateway (so you can accept credit card transactions via the Internet). Both companies products are tightly integrated into QuickEStore as well. You may also choose to get a merchant account from Online Data Corp, and use AuthorizeNet's payment gateway. For more information, click one of the banners below:

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accept credit cards onlinedatacorp.com

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Is the licensed version encrypted?

No! Not one byte!

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I already have a website. Can I just put a "Buy Me" button next to my product(s)?

Absolutely! This is a common "mod" that really requires little understanding of Cold Fusion. I recommend that you set up your store according to instructions in the readme file, and then copy the cold fusion "form" code from the "proddetail.cfm" template to your existing product page. Your page will have to be a cold fusion template but this can be as simple as renaming it from "filename.html" to "filename.cfm". The form code looks like this:

<cfoutput> <form name="insert" action="insertorder.cfm?#URLToken#" method="post"> <input type="hidden" name="ItemID" value="INSERT ItemID HERE"> <input type="hidden" name="Price" value="INSERT PRICE HERE"> <input type="hidden" name="qty" value="1"> <input type="hidden" name="Weight" value="INSERT WEIGHT HERE (OR "0")"> <!-- next line depends on the version of QuickEStore you are running --> <input type="hidden" name="OrderID" value="#session.OrderID#"> OR <input type="hidden" name="OrderID" value="#OrderID#"> <!--- PRODUCT INFO & IMAGE HERE ---> <input type="image" name="submit" src="images/addtocart.gif" border="0"><br> </form> </cfoutput>

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I get an error when I run "setup.cfm" for the first time.

You must set up a datasource in Cold Fusion Administrator before you run QuickEStore's "setup.cfm" file. The first step in "setup" is to identify your datasource name. This must be the name of an existing datasource. For help setting up a datasource, refer to your Cold Fusion user's guide or ask your ISP.

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Does QuickEStore support taxable as well as non-taxable products?

Yes, it does. Products flagges as non-taxable also do not incur shipping, since these products are usually not shipped (like services and website subscriptions)

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Can I import my products from another database or an Excel spreadsheet?

Certainly, you can if you want to but you are cautioned that there are relationships between fields in each of QuickEStore's database tables that must be kept intact. For example, the Products table and the ProdPics table both have a field called "ItemID". It is this field that relates the name of the "ItemPic" in table ProdPics to the actual Item or Product in table "Products". Similarly, each product in table "Products" requires a "CategoryID" which corresponds with a Category and CategoryID from table "Categories". The bottom line is that you can populate your QuickEStore database using a variety of methods, but only using the QuickEStore Administrator guarantees that each required field is correctly populated and that it is populated with the correct data type.

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I'm having a problem uploading "QuickEStore.mdb" to my server.

If you get the message "cannot upload database because it is locked by another process", this means that Cold Fusion server is "attached" to the database. You probably notice that there is another file called "QuickEStore.ldb" also. This indicates that the database is "attached". Please note that this is your Cold Fusion server that is locking the database and not your QuickEStore. If your server is running Cold Fusion 4.0 or later, you can simply go into your admin console and click on the link that says "ODBC Reset" and your production database will be released. You can now upload the new or modified database.

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Are you available to do modifications?

Because I spend so much time on product enhancement and customer support, I am not available to do modifications, although many mods have already been done by other customers or by me, so feel free to ask! There's no sense "reinventing the wheel". In an effort to share code and facilitate rapid development and "go-live" for all QuickEStore owners, I have developed "QuickEChat", a threaded chat program that I plan to deploy on this website in the very near future.

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Can I get the Access 97 version of the database?

We no longer provide Access 97 support.

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I want to sign up for another year of support. What do I do?

Simple. Annual support renewal costs $40 and is available here

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What's the deadline for renewing support?

You can renew your annual support agreement for up to 30 days beyond the one-year anniversary of your purchase. After that, you must repurchase a license.

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How do I know what version I'm on?

Check the readme.txt file that came in your zip archive, or click here.

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Where can I see a list of bugs and fixes? What's the most current version?

The current readme.txt, available here.

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What is your refund policy?

QuickEStore comes with a 14 day, no questions asked, return policy. After that, all sales are final.

Our hosting plans come with an unconditional 30 day satisfaction guarantee. If you are dissatisfied for any reason within the first 30 days of service, please contact us by email for a full and immediate refund. If you wish to retain your domain name, the cost of your domain name will be deducted from your refund.

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Support is available by e-mail at support@quickestore.com.